Terms & Conditions
IMPORTANT INFORMATION: Please read the following information carefully.
Rental Terms and Conditions (updated 12/05/13)
Check-In: The check-in process begins at 3 p.m. and is not guaranteed. Guests should not expect to take occupancy sooner than times stated. In some cases check-in may be delayed due to circumstances beyond our control. Rate adjustments cannot be made for late check-in or early departure.
Checkout: Checkout will be promptly at 10 a.m.
Rental Payment: 50% of the total rental payment is due within 7 days of making a reservation to secure a booking. The balance of the rental is due 60 days prior to arrival.
Cancellation Policy: Cancellations will result in the forfeiture of all advance rent payments. To protect your rental payments in the event of a cancellation, travel insurance is strongly recommended. Please see CSA TRAVEL INSURANCE coverage below.
Tax: Rentals of six month or less are subject to Manatee County Resort Tax and Florida State Sales Tax.
Vacation Rental Damage Plan:
This Vacation Rental Damage plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or actual cash value of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy (http://www.vacationrentalinsurance.com/G10VRD). The Vacation Rental Damage can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Mike Norman Realty any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Mike Norman Realty directly if you do not wish to participate in this plan or assignment
Travel Insurance: Travel Insurance is available by CSA Travel Protection for residents of the United States, or non-residents traveling to the United Statesevents listed in full in the Certificate of Insurance or Insurance Policy, such as covered illness, accident, jury duty or adverse weather that stops travel. Questions concerning CSA Travel Protection can be answered by calling 866-999-4018, or reviewing the Certificate of Insurance or Insurance Policy. Waiving (declining) travel insurance is accepted. To protect against the loss of your rental payment and deposit, travel insurance is strongly recommended.
- Click To Download CSA (PDF)
- Click To Download Why Buy (PDF)
- Click To Download Protection (PDF)
- Click To Download Deposit Protection (PDF)
Substitution of Accommodations: Mike Norman Realty reserves the right to change the rental property noted on the front of this confirmation for any reason (i.e. property is sold or repairs are needed). Mike Norman Realty will make every effort to place the guest in a like and kind rental property. If the substitute property is not suitable to guest, a full refund will be given.
House Parties: Mike Norman Realty does not allow house parties in any rental property. Guests are not allowed to organize graduations, proms, gatherings, reunions, weddings, receptions or any other function similar in nature. Mike Norman Realty does offer rental properties that will allow family reunions, weddings or receptions, however all such events must be approved in writing in advance and there will be an additional charge and/or security agreement assessed.
Maintenance: In the event of equipment malfunction within a rental property, Mike Norman Realty will expedite repairs as quickly as possible. From time to time, it may be necessary to close swimming pools and other amenities for maintenance purposes. Any maintenance items should be reported to Mike Norman Realty as soon as possible and may require vendors outside of Mike Norman Realty to repair and/or replace equipment. Should a repairman make a call to a rental property and find the equipment is not in working order due to guest misuse, oversight or neglect, the fee for the service will be charged to the guest. No rent adjustments can be made for circumstances beyond our control or for malfunction or loss of use of equipment or amenities.
Acts of Nature: Mike Norman Realty cannot be held liable for any acts of nature or occurrences beyond our control. No rate adjustments will be made.
Quiet use and enjoyment: Mike Norman Realty does not guarantee quiet use or enjoyment of rental properties due to noise from other persons, neighboring properties, construction, maintenance, etc. Mike Norman Realty cannot grant rate adjustments resulting from circumstances outside of the rental property. The City has a local noise ordinance which does not allow outside music, vocal noise or disturbances after 10:00 pm. Please be mindful of noise levels while outside.
Pools: The rental property owner or condo association controls pool temperatures. Mike Norman Realty is not responsible for pool or spa temperatures, closures or malfunctions. No credit, discount and/or rate adjustments can be granted for items mentioned above or circumstances beyond our control. There will be days when the weather conditions will not allow pool heaters to accommodate swimming and temperature recovery times will vary. Mike Norman Realty will notify property owner of guest’s request of pool temperature during atypical weather. May – October pools are NOT HEATED. Pools may be heated AT TENANT’S EXPENSE during those months.
Amenities: Amenities vary at each rental property. Please contact Mike Norman Realty for specific needs you may have regarding rental property amenities. Mike Norman Realty is not liable for malfunction or closure of rental property amenities and no credits and/or discounts can be granted for circumstances beyond our control.
Units for Sale: In the event that the rental property is listed for sale, we may find the need to show the property during your stay.
Student Groups: Any guest under 21 years old must be accompanied by a parent and/or guardian. Reservations obtained under false pretenses will cause forfeiture of all payments and guests will be asked to vacate the rental property immediately.
Accuracy of Information: To the best of Mike Norman Realty’s knowledge the information contained on this confirmation and our websites is accurate but not guaranteed. Descriptions, rates and property amenities listed on this confirmation are subject to change without notice. Omissions, additions or errors as well as changes in furnishings, equipment, etc., shall not be the responsibility of Mike Norman Realty, owner, or agent.
Indemnity: Guest indemnifies Mike Norman Realty from and against any and all liability, loss damage, and expense, including reasonable attorney fees and disbursements arising from injury to persons or damage to rental property; occasioned by the failure of the property owner to comply with any provision of law or this agreement; occasioned by any act or omission of the property owner or any person residing in or renting owner’s property; occasioned by any act of omission of the property owner, or property owner’s agents, servants, or contractors; or, occasioned by any act of omission, with the exception of such acts or commissions constituting gross negligence or willful misconduct of Mike Norman Realty, its agents, or contractors when acting as agent for the property owner as provided herein. Special risks may be involved when using pools and/or hot tubs and guest assumes all responsibility for himself/herself and their guests and for the consequences of those at risk. Guest agrees to waive any claim whatsoever and hold harmless Mike Norman Realty and the property owner for accidents and claims resulting from accidents and or injury arising from use of the rental property and any of its equipment, porches, decks, stairs, parking area, elevators etc.
NOTE: ALL INFORMATION HEREIN AND INCLUDED IS SUBJECT TO CHANGE WITHOUT NOTICE